Terms of service
Terms of Service
Welcome to Chérie Club. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making any purchase or interacting with our website. If you do not agree with these terms, please refrain from using our website or services.
1. Acceptance of Terms
By using the Chérie Club website and placing an order, you acknowledge and agree to these Terms of Service, as well as our Privacy Policy. These Terms govern your access to and use of our website, products, and services. Chérie Club reserves the right to modify or update these terms at any time, and such changes will be effective upon posting on this page.
2. Product Information and Availability
We make every effort to ensure the accuracy of the product descriptions, pricing, and images on our website. However, we do not guarantee that the details provided are free from errors. Chérie Club reserves the right to correct any inaccuracies and inform customers accordingly. Product availability is subject to change, and we cannot guarantee stock levels.
3. Order Processing and Payment
Chérie Club processes all orders immediately upon purchase. By placing an order, you authorize us to charge your payment method for the full order amount. We accept various payment methods, including credit and debit cards. All payments are securely processed through third-party payment gateways.
Once an order is placed, an order confirmation will be sent to the email provided at checkout. Please ensure that the details you provide, including shipping address and payment information, are accurate before finalizing your order. We are unable to modify order details once the order is processed.
4. Shipping and Delivery
Processing Time: Orders are processed within 2-3 business days from the time of purchase.
Shipping Time: Shipping typically takes 5-7 business days, depending on the delivery location. Please note that delivery times may vary, particularly during peak seasons, such as holidays or sales events.
Once your order has been shipped, you will receive a tracking number via email. We are not responsible for delays caused by external carriers or unforeseen events. If there is a significant delay, please contact us, and we will assist you.
Shipping Address Changes: Once your order has been shipped and tracking information has been provided, we are unable to modify the shipping address. If there is an issue, please contact us immediately, and we will do our best to resolve it.
5. Custom Products and Order Modifications
As all products at Chérie Club are customized, once an order is placed, it is processed immediately and cannot be canceled or modified. Please review your order carefully before confirming your purchase.
6. Refunds, Exchanges, and Returns
All sales are final, and we do not offer refunds. However, if your product arrives damaged or contains an error that is our responsibility, we offer an exchange. To initiate an exchange, please follow these steps:
- Contact us at shopcherieclub@gmail.com within 7 days of receiving your order.
- Provide clear evidence of the issue, including photographs of the product and any damage or discrepancies.
- Once verified, we will arrange for an exchange at no additional cost.
Please note that after 7 days from delivery, exchanges cannot be made.
7. Account Creation and Security
To access certain features of our website, you may be required to create an account. By creating an account, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account details, including your password. If you believe your account has been compromised, please contact us immediately.
8. Use of Website
You agree to use the Chérie Club website only for lawful purposes and in accordance with these Terms of Service. You may not use our website or services to engage in activities such as:
- Fraudulent transactions or any illegal activities.
- Interfering with the functionality of our website.
- Attempting to gain unauthorized access to our systems.
Failure to comply with these terms may result in the suspension of your account or access to our website.
9. Limitation of Liability
To the fullest extent permitted by law, Chérie Club shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or purchase of our products. This includes, but is not limited to, any issues resulting from delayed shipments, product defects, or errors on the website.
Our liability, if any, is limited to the amount paid for the product or service in question.
10. Privacy and Data Protection
We value your privacy and are committed to protecting your personal data. For more details, please refer to our Privacy Policy, which outlines how we collect, use, and safeguard your information. By using our website and making a purchase, you consent to the collection and use of your personal data as described in the policy.
11. Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of [Your Country]. Any disputes or claims arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [Your Country].
12. Modifications to Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. Please check this page regularly to stay informed about any updates.
13. Contact Information
If you have any questions or concerns about these Terms of Service, or need assistance, please reach out to us at:
Email: shopcherieclub@gmail.com
Website: www.cherieclub.com